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+49 (0) 211-2611202

Email: info@crakblocker.com

Montag - Donnerstag 8:00 - 16:00

Freitag 8:00 - 15:30

Ludwigshafener Str. 24-26, 40229 Düsseldorf

Delivery and shipping costs

Shipping

Crakblokker delivers all products that fit into parcels with DPD.

We charge for shipping within Germany generally 7 Euro per parcel up to 30 kg real weight or dimensional weight (for very light, but large products). For parcels to other Europeen Countries we charge 19,97 € per parcel.

The shipping costs are always shown to you in the cart during checkout, as soon as you enter your postal code after clicking on “Calculate Shipping”.

In case your country is not listed in the “Calculate Shipping” section, please send us an e-mail with your order.

Please note that screed plugs and stop end/edging strips are always shipped separatly, because otherwise they would damage other products due to their high weight!

Products that exceed the limite of parcels because of their weight or size are shipped via freight company, as well as large orders, if the shipping costs are lower than using DPD. Shipping costs per freight company depend on weight and distance. Just as with parcels the shipping costs are always shown to you in the cart during checkout, as soon as you enter your postal code after clicking on “Calculate Shipping”.

Again: in case your country is not listed in the “Calculate Shipping” section, please send us an e-mail with your order.

Conditions of delivery:

Payment: First order: payment in advance – 4 % discount
Following order: 7 days 2 % discount or 30 days net
VAT: plus VAT within Germany, or VAT of your country in case you do not provide your VAT number

 

Payment

When paying for your order, you can choose between the following payment options at the cashier in the online shop:

  • Prepayment: You transfer directly to our bank account. Please enter the order number as reason for transfer. The order will be shipped only after receipt of money in our account.
  • Invoice: You can also order on invoice. Please note that here the maximum order volume for Germany is 4000 € incl. VAT and 2000 € incl. VAT for orders from abroad.
  • Paypal: With Paypal you can also pay by credit card, even if you do not have a Paypal account.